Capital Linen Service

Capital Linen Service has extensive experience and knowledge of the linen hire and laundry services industry and has delivered linen services across the Canberra region since 1978. The state-of-the-art laundry service more than 120 clients in Canberra and surrounds. Certified to AS/NZS ISO 9001:2015, and compliant with AS/NZS 4146:2000, Capital Linen Service processes 6,500+ tonnes of linen each year, with over 100 staff. The laundry facility is mostly automated with the capacity to process up to 200 tonnes per week, while ensuring stringent quality and safety standards are met. Capital Linen Service operates as a commercial business unit within the ACT Government's Transport Canberra and City Services Directorate. Capital Linen Service is trusted as the most reliable and responsive local provider of high quality, good value and innovative linen and laundry services caring for health, hospitality and community customers in the ACT region. Customer rating on service attributes from 2022-23 customer survey: • Quality – 96.1% • Reliably – 97.8% • Responsiveness – 98.4% • Value for Money – 88.1% • Customer Service – 98.1% Capital Linen Service also achieved a “Excellent” Net Promotor Score of 69 in 2022-23. Testament to great customer service. Contact Capital Linen Service on linen@act.gov.au or 02 6213 3262