Meet Caplena, the AI feedback analysis platform that's transforming how brands discover insights from open-ended responses.
Combining text data with quantitative variables, we empower you to turn overwhelming waves of feedback, reviews and NPS survey data into actionable opportunities.
Today, over 200 brands and market research agencies like DHL, Lufthansa, and Euromonitor trust Caplena to turn Customer and Employee feedback into precise insights, fast.
So, what sets us apart from other AI tools? It's all about giving you ultimate flexibility and transparency. We integrate with platforms like Qualtrics, Brandwatch, Trustpilot or Google Maps or let you upload your data so you can easily analyze your data or run competitive benchmarking. We ensure reliable topic modeling and assignment across 100 languages, using advanced AI algorithms that you can fine-tune, score and trust. We reveal topic-level sentiment, trends and correlations. You can visualize insights in customizable dashboards, interact with them via a chatbot interface, and share them throughout your organization to drive change.
Headquartered in Switzerland, we are an international team of data and UX enthusiasts aiming to revolutionize how brands utilize feedback. And we are hiring, so take a look at our Careers page.
Company Details
- Employees
- 27
- Founded
- -
- Address
- Seefeldstrasse 104, Zürich,8008,switzerland
- Phone
- +41 79 455 52 17
- in****@****ena.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- caplena.com
- Keywords
- Natural Language Processing, Computer Vision, Survey Analysis, AI, Artificial Intelligence, saas, software as a service, feedback analysis, text analysis.
- HQ
- Zürich
Caplena Questions
Caplena's helpline number is +41 79 455 52 17
Caplena's website is caplena.com
Caplena's LinkedIn profile is https://ch.linkedin.com/company/caplena
Caplena has
27 employees.
View email and phone details for 27
employees at Caplena.
Caplena's industry is
Software Development
Caplena's top competitors are
Bulbshare,
Market Logic Software,
Invariant Labs,
Glaut,
Benetics,
Meepl ⎜ Fision Ag,
Insight Platforms,
Quantilope,
Recollective,
Brainsuite.ai.
Caplena's support email address is info@caplena.com
Caplena's categories are Software Development
Caplena's founding year is 2017
