CBX WAYS is a Cairo-based business process outsourcing (BPO) and customer experience (CX) solutions provider, delivering world-class, tech-enabled contact center services to global and regional clients.
Established in 2024 as the dedicated outsourcing and technology division of Global Resources, CBX WAYS was built on over 20 years of collective expertise in the contact center industry. Our goal is to help leading brands scale their customer operations, reduce costs, and elevate service quality — from Egypt, to the world.
Our 3,700 m² contact center facility in Al-Mohandeseen hosts over 600 operational seats, with enterprise-grade VoIP, CRM integration, speech analytics, and AI-ready infrastructure — making CBX WAYS one of the most advanced CX platforms in Egypt.
We support clients across key industries including:
• Telecommunications
• Banking and Financial Services
• E-commerce and Delivery
• Government and Public Services
• Healthcare and Real Estate
Our operational models are built for agility and client control:
• B2B Seat Leasing: Fully equipped contact center space for clients managing their own teams.
• B2C Managed Services: End-to-end outsourced operations including recruitment, training, QA, and reporting.
• AI + Human Hybrid Delivery: Automation-enhanced workflows for maximum efficiency and customer satisfaction.
With multilingual support (Arabic, English, French), 24/7 availability, and deep CX experience, CBX WAYS is more than a call center — it is a strategic growth partner for companies looking to expand, optimize, and modernize their customer operations.
Built in Egypt. Designed for scale. Powered by excellence
Company Details
- Employees
- 1
- Founded
- -
- Address
- 46 Syria Street, El Mohandessin,al Jizah,egypt
- Industry
- Outsourcing And Offshoring Consulting
- Website
- http://www.cbxways.com
- Keywords
- to global and regional clients..
- HQ
- El Mohandessin, Al Jizah
Cbx Ways Questions
Cbx Ways's website is http://www.cbxways.com
Cbx Ways's LinkedIn profile is https://eg.linkedin.com/company/cbx-ways
Cbx Ways has
1 employees.
View email and phone details for 1
employees at Cbx Ways.
Cbx Ways's industry is
Outsourcing and Offshoring Consulting
Cbx Ways's top competitors are
Atum Integrated Solutions,
Global Business Services Llc G.b.s,
Profits Makers,
Relyport,
Nectar Bpo,
Eurotec Egypt يوروتك ايچيبت,
Gr Outsourcing.eg,
Paytrack Egypt For Hr Services,
Menaintel,
Stockrd Outsourcing.
Cbx Ways's categories are Outsourcing and Offshoring Consulting
Cbx Ways's founding year is 2009
