CCIG Group has been offering outsourced contact center services since 2002 and professionally supporting its business partners in the B2C and B2B sectors.
Our knowledge, competence and experience are confirmed by 60 clients from 17 industries whom we support in all European languages.
We are market experts in customer service activities and effective sales.
That's because we base our business on 3 intertwining areas of the call center - creative people, flexible processes and state-of-the art technologies.
As a result, we handle more than 100,000 calls every day.
We use all channels to reach, acquire and retain customers:
| phone
| text message
| e-mail
| live chat
| traditional mail
| social media
| chatbots
| voicebots
At CCIG, we connect the worlds of our Contractors and their Customers in ways that exceed their expectations. Every day we go beyond the beaten path, we take inspiration from the fact that everyone is unique. We want to improve tomorrow today remembering that it is always worth to talk.
Company Details
- Employees
- 140
- Founded
- -
- Address
- Rzeźnicza, 32/33,poland
- Industry
- Outsourcing And Offshoring Consulting
- Website
- https://ccig-group.com/
- Keywords
- Contact Center, Helpdesk, Upselling, Back Office, Sales, Customer Service, Live Chat, Social Media, Call Center, Outsourcing, Omnichannel, E-Commerce, Chatbots, Voicebots, Multilingual Customer Service.
- HQ
- Wrocław, Dolnoslaskie
Ccig Group Questions
Ccig Group's website is https://ccig-group.com/
Ccig Group's LinkedIn profile is https://pl.linkedin.com/company/ccig-group
Ccig Group has
140 employees.
View email and phone details for 140
employees at Ccig Group.
Ccig Group's industry is
Outsourcing and Offshoring Consulting
Ccig Group's top competitors are
Unique People Sp. Z O.o.,
Laurens Coster,
Ccig,
Fotc,
Ccig Med,
Call Center Poland,
Dino Polska S.a.,
European Contact Centre & Customer Service Awards (Ecccsa),
Navigatio,
Ccig.
Ccig Group's categories are Outsourcing and Offshoring Consulting
Ccig Group's founding year is 2002
