CCM7 is a company specialized in developing technological products and intellectual solutions for optimization workforce in Contact Center (In and Outbound) operations and Retail Companies, with a focus in costs reduction, increase productivity, profitability and quality improvement through the perfect integration of technologies and human resources.
CCM7 - Management & Optimization Workforce Software Solutions was developed with interesting and creative features. This innovative concept integrates the best technology with the best operational and management practices.
Using an up to date technology, CCM7 developed a solution to cover all the stages of a planning process and operations controls. CCM7 software suite is flexible and can be integrated to main available technological platforms in the market. CCM7 Software Suite can provide you a high level support for forecasting volumes, scheduling agents, agents adherence and controlling the main KPI’s operations in real time
The real time Adherence Module enables taking immediate decisions and following the agent’s adherence to the schedule as well as the adherence to the pause and events scheduled.
Evaluate your Company Quality Operations and Productivity using the CCM7 Software Suite Solution for Workforce Management & Optimization, Real Time Management Adherence and Quality Management and get more productivity, quality and satisfaction.
Company Details
- Employees
- 9
- Founded
- -
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- ccm7.com.br
Ccm7 Questions
Ccm7's website is ccm7.com.br
Ccm7's LinkedIn profile is https://br.linkedin.com/company/ccm7
Ccm7 has
9 employees.
View email and phone details for 9
employees at Ccm7.
Ccm7's industry is
IT Services and IT Consulting
Ccm7's top competitors are
Six It,
Agência E Produção 1702,
Protectme Seguros,
Addlabs,
Btech,
Ruptiva,
Stand4you,
Ar Sistemas,
Aec,
Mutant.
Ccm7's categories are IT Services and IT Consulting
Ccm7's founding year is 2003
