Ccw

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We are the independent representative of household and business water consumers in England and Wales. Our role is to champion the interests of water consumers and make sure that their views are put at the very heart of decision making across the water industry and in UK and Welsh Government. We provide free advice to consumers and keep them informed on the issues that affect their water and sewerage services. Our consumer relations team also take up the complaints of household, business and other non-household customers when they are unable to resolve them directly with their water company. We aim to settle 70% of complaints within 20 working days and 85% within 40 working days and we have been successful in achieving this. All of our work costs each water bill payer about 21p per year. Come and discover more about our efforts to put consumers at the heart of the water industry at ccwater.org.uk

Company Details

Employees
171
Founded
-
Address
23 Stephenson Street, Birmingham,england B2 4bh,united Kingdom
Phone
0300 034 2222
Email
en****@****.org.uk
Industry
Utilities
NAICS
Utilities
Electric Power Generation, Transmission and Distribution
HQ
Birmingham, England
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Ccw Questions

News

CMA appeals: Further water bill rises would not be welcome - Wired-Gov

CMA appeals: Further water bill rises would not be welcome Wired-Gov

CCW responds to Independent Water Commission’s final report - Wired-Gov

CCW responds to Independent Water Commission’s final report Wired-Gov

Can you refuse to have a water meter? - The Times

Can you refuse to have a water meter? The Times

CCW welcomes EFRA Committee’s support for a single social tariff - Wired-Gov

CCW welcomes EFRA Committee’s support for a single social tariff Wired-Gov

Water for all – tackling water poverty in a climate conscious Wales - Senedd Research

Water for all – tackling water poverty in a climate conscious Wales Senedd Research

Ready to pay up for your next door neighbour's water meter bill? - The Guardian

Ready to pay up for your next door neighbour's water meter bill? The Guardian

Water meters could be on the way for many, Environment Agency warns - Wales Online

Water meters could be on the way for many, Environment Agency warns Wales Online

Will a water meter drain your wallet or could it save you cash? - This is Money

Will a water meter drain your wallet or could it save you cash? This is Money

Now you’ll be forced to use a meter for water - The Times

Now you’ll be forced to use a meter for water The Times

Tap water, sir? We don't do it - The Guardian

Tap water, sir? We don't do it The Guardian

The £720 Thames Water bill ‘scandal’ - The Times

The £720 Thames Water bill ‘scandal’ The Times

CCW Chair Rob Wilson’s speech to Moody’s UK Water 2025 - Wired-Gov

CCW Chair Rob Wilson’s speech to Moody’s UK Water 2025 Wired-Gov

Are you being overcharged for Thames Water after getting a meter? - The Times

Are you being overcharged for Thames Water after getting a meter? The Times

Blog: How well are water companies adapting to climate change? - Wired-Gov

Blog: How well are water companies adapting to climate change? Wired-Gov

Boycotting the payment of sewerage charges – CCW’s position on complaints - Wired-Gov

Boycotting the payment of sewerage charges – CCW’s position on complaints Wired-Gov

CCW appoints Nicola Brown as Director of Consumer Relations - Wired-Gov

CCW appoints Nicola Brown as Director of Consumer Relations Wired-Gov

Blog: Running a marathon – because everyone has the right to running water | CCW - Wired-Gov

Blog: Running a marathon – because everyone has the right to running water | CCW Wired-Gov

Lessons from drought | CCW, Waterwise and the Environment Agency - Wired-Gov

Lessons from drought | CCW, Waterwise and the Environment Agency Wired-Gov

Our Squeeze Team experts dish out FREE money advice today -how to get in touch - The Sun

Our Squeeze Team experts dish out FREE money advice today -how to get in touch The Sun

Crawley and Horley water provider invites customers to ‘your water, your say’ meeting - SussexWorld

Crawley and Horley water provider invites customers to ‘your water, your say’ meeting SussexWorld

Support with Rising Costs - Age UK

Support with Rising Costs Age UK

ASK TONY: Water torture of our £1,300 bowls club bill - This is Money

ASK TONY: Water torture of our £1,300 bowls club bill This is Money

Here's how much Severn Trent's water bills are set to increase - The Worcester News

Here's how much Severn Trent's water bills are set to increase The Worcester News

Martin Lewis gives money saving advice to households with one or more bedrooms - Chronicle Live

Martin Lewis gives money saving advice to households with one or more bedrooms Chronicle Live

How to save thousands of pounds on your bills with Martin Lewis - The Mirror

How to save thousands of pounds on your bills with Martin Lewis The Mirror

8 top tips as record number struggle with debt - Swindon Advertiser

8 top tips as record number struggle with debt Swindon Advertiser

Martin Lewis urges UK households to make one move before £86 bill increase - Daily Express

Martin Lewis urges UK households to make one move before £86 bill increase Daily Express

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