We are the independent representative of household and business water consumers in England and Wales.
Our role is to champion the interests of water consumers and make sure that their views are put at the very heart of decision making across the water industry and in UK and Welsh Government.
We provide free advice to consumers and keep them informed on the issues that affect their water and sewerage services.
Our consumer relations team also take up the complaints of household, business and other non-household customers when they are unable to resolve them directly with their water company. We aim to settle 70% of complaints within 20 working days and 85% within 40 working days and we have been successful in achieving this.
All of our work costs each water bill payer about 21p per year.
Come and discover more about our efforts to put consumers at the heart of the water industry at ccwater.org.uk
Company Details
- Employees
- 171
- Founded
- -
- Address
- 23 Stephenson Street, Birmingham,england B2 4bh,united Kingdom
- Phone
- 0300 034 2222
- en****@****.org.uk
- Industry
- Utilities
- NAICS
-
UtilitiesElectric Power Generation, Transmission and Distribution
- Website
- ccwater.org.uk
- Keywords
- Consumer Advice, Supporting Consumers to resolve Water/Sewerage Complaints, Research into Water and Sewerage Industrial Sector, Public Relations.
- HQ
- Birmingham, England
Ccw Questions
Ccw's helpline number is 0300 034 2222
Ccw's website is ccwater.org.uk
Ccw's LinkedIn profile is https://uk.linkedin.com/company/ccwvoice
Ccw has
171 employees.
View email and phone details for 171
employees at Ccw.
Ccw's industry is
Utilities
Ccw's top competitors are
Wessex Water,
Severn Trent,
Water Uk,
Environment Agency,
Castle Water,
Ofwat,
Nwg (Northumbrian Water Group),
Ccw Europe,
Salix,
Portsmouth Water.
Ccw's support email address is enquiries@ccwater.org.uk
Ccw's categories are Utilities
Ccw's founding year is 2005
