At CDM Direct, we're redefining customer support with our innovative Support as a Service (SaaS) model. We provide an elastic, pay-as-you-go support team that seamlessly integrates with your existing operations, giving you the flexibility to scale up or down as needed.
Trusted by Industry Leaders
Our proven track record includes successful partnerships with renowned companies such as WS Audiology, Mazda Australia, Aged Care Decisions, and Delonghi. We've empowered these organisations to deliver exceptional customer service while optimising their support costs.
Cost-Effective Solutions
Our flexible approach can save your company up to 50% on support expenses. You only pay for the support you use, ensuring you get the most value out of your investment.
Customer-Centric Focus
We understand that every customer interaction is an opportunity to build trust and loyalty. That's why our highly skilled support agents are trained to deliver personalised, timely, and efficient solutions that leave your customers satisfied.
Seamless Integration
Our SaaS platform integrates effortlessly with your existing systems, making it easy to get started and manage your support team. We handle everything from recruitment and training to performance monitoring and reporting, so you can focus on your core business.
Contact Us Today
Discover how our elastic support team can transform your customer service and drive business growth. Contact us today.
Company Details
- Employees
- 32
- Founded
- -
- Address
- 83b Hartnett Drive, Melbourne,vic 3198,australia
- Phone
- 1800 221 811
- in****@****.com.au
- Industry
- Outsourcing And Offshoring Consulting
- Website
- cdmdirect.com.au
- Keywords
- Lead Generation, Telesales, Appointment Setting, Outsourcing, Telemarketing, Call Centre, Outsourced Telesales, Outbound Call Centre, Inbound Call Centre, Outsourced Tech Support, Outsourced Telemarketing, Outsourced Sales, Outsourced Appointment Setting, Telemarketing Company, Telesales Company, Appointment Setting Company, Outsourced Customer Service, B2B Lead Generation, B2B Telesales, B2B Telemarketing, collections.
- HQ
- Melbourne, VIC
Cdm Direct Questions
Cdm Direct's helpline number is 1800 221 811
Cdm Direct's website is cdmdirect.com.au
Cdm Direct's LinkedIn profile is https://au.linkedin.com/company/cdm-direct-communication-services
Cdm Direct has
32 employees.
View email and phone details for 32
employees at Cdm Direct.
Cdm Direct's industry is
Outsourcing and Offshoring Consulting
Cdm Direct's top competitors are
Zendesk,
Centrecom Fiji Limited,
Our Pacific Office,
Match Board,
Pcsglobal,
Cdm Direct Uk,
Tkw Research Group,
My Cx,
Tkw Jobs,
Promatic Tech.
Cdm Direct's support email address is info@cdmdirect.com.au
Cdm Direct's categories are Outsourcing and Offshoring Consulting
Cdm Direct's founding year is 1991
