The contact center is the heartbeat of your organization, representing your brand while providing the vital link between your customers and your services. For over 40 years, CenturionCARES has been enhancing those customer interactions as a valued partner to financial institutions, public and private utilities, enterprises, and government agencies nationwide. Each CenturionCARES software solution is tailored to compliment and strengthen those connections, whether through automated or live agent interaction.
CenturionCARES is a designer and manufacturer of Automated Call Distribution (ACD), Interactive Voice Response (IVR), Cloud PBX (ConnectX) and Predictive Dialer technologies. Our CARES Customer Experience Platform provides the communications infrastructure that enables heightened process efficiency, call handling best practices, agent accountability and service quality assurance. CARES software is system agnostic, so it integrates seamlessly into your existing infrastructure regardless of the telephony, core or network you currently utilize. Our highly skilled technicians manage the entire integration process, freeing your own technical resources to do their customary day-to-day functions. We pride ourselves on helping our clients deliver exceptional service experiences with smart solutions designed to grow along with the needs of your organization, protecting your brand reputation as well as your budget.
Since our founding in 1981, we’ve been a family-owned and operated business focused solely on the business objectives of our clients. Our immersive, hands-on approach has built a reputation for outstanding customer service that cannot be duplicated by our multi-billion-dollar competitors. CenturionCARES is headquartered in Oldsmar, FL, with Engineering and Customer Support based in Waukesha, WI. Please visit www.centurioncares.com for more information.
Company Details
- Founded
- -
- Address
- 200 Emerald Bay Drive, Suite 100,united States
- Phone
- (262) 317-5678
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- centurioncares.com
- Keywords
- Interactive Voice Response IVR, Contact Center Solutions, Automatic Call Distribution ACD, Predictive Dialer, CARES Notes - Contact Record Management (CRM), Password Reset, Survey, ProSpeak Caller Authentication, Cloud Customer Experience, Hosted ACD, IVR Containment, Customer Experience, PCI Call Recording, Computer Telephony Integration, CTI, Call Center Software, Call Center Solutions, Courtesy Callback.
- HQ
- Oldsmar, FL
Centurioncares, Inc. Questions
Centurioncares, Inc.'s helpline number is (262) 317-5678
Centurioncares, Inc.'s website is centurioncares.com
Centurioncares, Inc.'s LinkedIn profile is https://www.linkedin.com/company/centurion
Centurioncares, Inc.'s industry is
Telecommunications
Centurioncares, Inc.'s top competitors are
Deedle,
Techarts Empowerment Foundation,
Axim Global Strategies Group, Llc,
Configureid,
One-Stop Home Mortgage, Inc.,
Palehouse Building Services,
Ecu Technology,
Corelation, Inc.,
Total Excellence Centre,
First Empire.
Centurioncares, Inc.'s categories are Telecommunications
Centurioncares, Inc.'s founding year is 1981
