CFEP Surveys

Here at CFEP Surveys, we’re proud to be experts in healthcare surveys. We pioneered the use of patient-based feedback instruments which are now deeply embedded within the Australian healthcare sector. Since 1995, we‘ve provided healthcare professionals with insights into the quality of their patient care and services to support better care. We have an international reputation for providing high-quality survey products, services and support offerings to health organisations, professionals and patients. We apply our 20-plus years of insight, experience and expertise to develop fit-for-purpose, validated and quality-focused survey products and survey analysis and results. This allows for provision of actionable feedback to enable health boards, executive teams, professionals and services to deliver improved outcomes. As a trusted Australian-based survey provider, we’re excited to partner with health and community care providers across the country to support Australian healthcare reform and better patient outcomes. We believe that gathering feedback from patients and colleagues is essential as the Australian healthcare system places greater emphasis models of person-centred care and the achievement of the Quadruple Aim. This data can have a profoundly positive impact on personal, professional and organisational development, and the overall quality of healthcare provision and outcomes across Australia. We take great pride in our role of providing constructive, supportive and efficient survey services to ensure our clients extract maximum value and insights from the process to ultimately better care.