ChannelX

Consumers now spend more than half of their visits on marketplaces, while retailers and brands become their own marketplaces, and these now-mature platforms support entrepreneurship around the world. As we reflect on how far we have grown as a community we must embrace the changing reality, of a more connected, instant, seamless, inspiring or capable world of ecommerce. Mirroring the modern customer, who sits at the nexus of many channels, devices, media and formats, ChannelX represents and guides industry professionals who too have become multi-platform, multi-channel, multi-capable. ChannelX is at the heart of the industry channels and the consumer, mapping current best practice and future directions through our research, analysis, training or events. ChannelX is the new home for channel professionals.