Chat Marshal

ChatMarshal is a live chat service that offers both a chatbot and a human agent. Most common questions can be answered by a well-designed chatbot, however people still need to speak to humans. That’s where we come in. The ultimate goal of any business is to increase sales. Whether you use your website as an electronic brochure or a complex interactive tool, you want to make sure that no leads slip through the cracks. By using a virtual assistant or chatbot to answer common questions and a human for escalations, we are able to ensure quality answers, faster and more accurately that a human alone. By using the speed and accuracy of a chatbot and having a human live chat agent as backup, your visitors will experience the ultimate in customer service and customer satisfaction.