Chattigo

Chattigo offers a unique opportunity to include new digital service technologies in your company. The increase of channels may affect the productivity of your CX system. Chattigo is the platform to manage all the chats of your company in one place. It currently has more than 10 channels: WhatsApp, Instagram, Facebook Messenger, Facebook wall, Twitter DM, Web Chat, Email, Telegram, Mercado Libre, Hangout and SMS. It also has integration with the main CRMs and ticket systems such as Ms Dynamics, Oddo, Hubspot, Sugar, Salesforce and Zendesk among others. You can request for multiple profiles inside our platform, such as: executive, online supervisor and campaign manager, chatbot developer. In addition, ChattigoBot allows you to fully automate customer service. Customers can obtain information, send requirements or make service requests through Chat quickly and efficiently without the intervention of a sales executive, improving satisfaction levels. We invite you to learn how we strategically transform your care system.