Fragment (YC S23)

Fragment helps fast-scaling ops teams take control of their processes, whether they’re handling manual tasks, outsourcing, or automating with AI. Built specifically for ops teams, Fragment requires no engineering resources on your side. Ops managers can define and monitor processes (cost, quality, SLA), while agents get a co-pilot to guide them through their tasks, boosting efficiency and reducing errors. With Fragment, you’re not just managing today’s operations—you’re building a future-proof system you can scale with.