Customer Happiness Experts Association

An open community for Customer Success Managers We want to connect with Customer Success experts all around the globe to share insights, shape our profession and meet extraordinary people. Happy customer support makes happy customers! The Customer Happiness Academy exists because we believe that at the core of a great customer success program are people, who want to make this world a happier place. This online space is for all passionate Customer Success Managers, those who put Customer Happiness at the core of their business or those who aspire to work in this kind of profession. As a community we want to encourage collaboration, best practice sharing, offer support, brainstorm with each other, as well as build and provide useful content. Ultimately, we want to learn from each other to grow and develop as individuals working to make a company successful and contributing to make this world a happier place. Learn from each other The academy is an open community. We come together and share experiences and best practices. This community is free and non profit. Contribute and make yourself heard Customer Success Management is a quite new field. We want to hear your story and let other customer success professionals learn from your experience. Gain industry data and insights We conduct periodical industry polls. We share the data we collect with our community members so that you can set benchmarks and evaluate your opportunities. Connect with like-minded professionals It's a community from experts for experts. We screen our members to create a safe environment for you to establish meaningful connections.