CINNOX is a Total Experience SaaS platform that elevates customer and staff experiences with innovative omnichannel engagement and analytics solution. Businesses can connect, orchestrate, and evaluate all of their customers’ conversational interactions to deliver frictionless humanised customer engagement that delights and exceeds expectations.
In the post-pandemic world, customer experience (CX) is the battleground with 2/3 competing primarily on this alone – and 69% of interactions are hybrid.
“Only 16% of customers surveyed experienced interactions that exceeded their expectations”
– Forrester x CINNOX
Everyday customers increasingly want “out of this world” hyper-personalised and humanising experiences, on any channel they prefer, and to never have to repeat themselves.
Digital acceleration affected employees too. Your top talent wants tools with high quality and customisable user experience, that orchestrates boring but important tasks and repetitive questions with automation.
We realised businesses needed to cater to two very different worlds. So we built CINNOX – the Total Experience platform that elevates customer experiences and optimises staff ones.
It’s all about putting the Innovation in CX. That’s CINNOX.
Our vision
Humanising connections for better business
Our mission
To elevate customer and employee experiences through innovative omnichannel engagement and analytics solutions
* This content was created prior to our current certification process. Please note that our certification status may have changed since then.
Company Details
- Employees
- 22
- Address
- 36 Robinson Road, City House, Singapore,06,singapore
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- http://www.cinnox.com
- Keywords
- IT Consulting.
- HQ
- Singapore
Cinnox Questions
Cinnox's website is http://www.cinnox.com
Cinnox's LinkedIn profile is https://sg.linkedin.com/company/cinnoxhq
Cinnox has
22 employees.
View email and phone details for 22
employees at Cinnox.
Cinnox's industry is
IT Services and IT Consulting
Cinnox's top competitors are
Wiener Intelligence,
Pulley Ascent (Asia) Pte Ltd,
Ardgo Labs,
Yealink,
Cinnox,
Google,
M800 Limited,
台灣資信股份有限公司 M800 Taiwan Co., Ltd.,
Soda Inc. (Snkrdunk),
Peoplescope (Asia).
Cinnox's categories are IT Services and IT Consulting
