COMMUNICATION AND INFORMATION SYSTEM CORPORATION (CISCOR) was established in January 1986. We started as a trading firm servicing some government agencies.
In 2003, CISCOR opened its Call Center Operations providing its services to banks and some pharmaceutical companies.
In 2006, CISCOR Building was inaugurated. The facility is company owned enabling us to deliver value of service to our clients at a cost lower than market standards. The facility is protected by 24/7 CCTV cameras and RFID entry doors and can accommodate up to 120 employees at any given time.
As of 2018, CISCOR has catered its services to all types of industry segments such as:
Health Care
Government Institutions
Financial Institutions
Customer Relations
Consumer Brands
Utilities
Hospitality Industry
Logistics
Political Campaigns
CISCOR offers a wide coverage of services. Our extensive experience in customer and service management helps us develop and execute processes and strategies that we find effective in handling customers. We also have our in- house quality assurance department to ensure that we deliver the highest possible quality of service.
Our list of services includes:
CUSTOMER SERVICE CALL MANAGEMENT (Helpdesk)
Inquiries Management
Complaints Management
Requests Management
SERVICE CALL HANDLING (Service Fulfillment)
Concierge Service
Delivery Service
AFTER- SALES SUPPORT (Relationship Continuity)
Welcome Calls
Feedbacks
Record Updates
INBOUND SALES SUPPORT
Subscription confirmation, upgrades and support
OUTBOUND SALES SUPPORT
Product/ Service Introduction
Trials and Samples Random Distribution
TRANSCRIPTION SUPPORT
Medical Transcription
Legal Transcription
ADVERSE MANAGEMENT
Monitoring and Resolution
DATABASE GENERATION AND MANAGEMENT
SOFTWARE DEVELOPMENT
RESEARCH AND SURVEYS
DATA ANALYSIS
BUSINESS PROCESS DEVELOPMENT
DIGITAL MARKETING
To know more, send us an email at colesantosjr@ciscorsolutions.com
Company Details
- Employees
- 45
- Founded
- -
- Address
- 217 Ciscor Bldg. Boni Serrano Ave. Cubao, U101 2nd Floor,philippines
- Industry
- Outsourcing And Offshoring Consulting
- Website
- http://www.ciscorsolutions.com/
- Keywords
- Customer Service Call Management, Service Call Handling, Inbound Support, After- sales Support, Outbound Support, Adverse Management, Anti-Attrition, Leads Generation, Database Management, Research and Surveys, Business Process Development, Data Analysis, Quality Assurance Development, Campaign Development.
- HQ
- Quezon City, Manila
Ciscor Managed Outsource Solutions Questions
Ciscor Managed Outsource Solutions's website is http://www.ciscorsolutions.com/
Ciscor Managed Outsource Solutions's LinkedIn profile is https://ph.linkedin.com/company/ciscor-managed-outsource-solutions
Ciscor Managed Outsource Solutions has
45 employees.
View email and phone details for 45
employees at Ciscor Managed Outsource Solutions.
Ciscor Managed Outsource Solutions's industry is
Outsourcing and Offshoring Consulting
Ciscor Managed Outsource Solutions's top competitors are
Bopper Media,
Iqor Philippines,
Ciscore Ltd.,
Digital Dealer Conference & Expo,
Ciscor, Inc.,
Emerald,
Connect Solutions,
Praana,
Capman Consulting,
Weassist.io.
Ciscor Managed Outsource Solutions's categories are Outsourcing and Offshoring Consulting
Ciscor Managed Outsource Solutions's founding year is 2003
