o All customers are correctly and timely billed.
o Adjustments correctly calculated and meter readings correctly captured.
o Investigate all unbilled accounts.
o Ensure the correctness of the tariffs.
o All miscellaneous charges are raised.
o Change customer meters on the system.
o All billing journals are correctly captured
o Creation of IMs
o Team Work
o Obtaining information from internal or external stakeholder’s in-order to do the necessary changes on customer’s account.
o Adhering to business rules (RASI) and by laws
o Finalisation of customers’ accounts.
o Finalization of water meters
o Timely resolution of customer queries as per NRS047:
- Telephonic queries
- Pega queries
- Faxed queries
- Walk – in – customer queries
- Letter queries
- E-mail queries
o Seeing walk-in customers.
o Team work
o Submission of Reports:
- Faulty meters
- Change meters
- Meter inspections
- Wrong readings
- Number of implausible and outsorts
- Number of unbilled accounts
- Account queries, reversals and estimated accounts both system and manual.
- Number of check readings.
- Number of memos, adjustments and accounts easy billed.
• Investigation and finalization of refunds.
Company Details
- Employees
- 1.07K
- Address
- 40 Heronemere, Boysens,south Africa
- Industry
- Appliances, Electrical, And Electronics Manufacturing
- NAICS
-
Electrical Equipment, Appliance, and Component ManufacturingOther Electrical Equipment and Component ManufacturingBattery ManufacturingCommunication and Energy Wire and Cable ManufacturingWiring Device ManufacturingAll Other Electrical Equipment and Component ManufacturingStorage Battery ManufacturingPrimary Battery ManufacturingFiber Optic Cable ManufacturingOther Communication and Energy Wire ManufacturingCurrent-Carrying Wiring Device ManufacturingNoncurrent-Carrying Wiring Device ManufacturingCarbon and Graphite Product ManufacturingAll Other Miscellaneous Electrical Equipment and Component Manufacturing
- Website
- citypower.co.za
- Keywords
- Representative jobs.
- HQ
- Johannesburg, Gauteng
City Power Questions
City Power's website is citypower.co.za
City Power's LinkedIn profile is https://za.linkedin.com/company/city-power
City Power has
1.07K employees.
View email and phone details for 1.07K
employees at City Power.
City Power's industry is
Appliances, Electrical, and Electronics Manufacturing
City Power's top competitors are
City Of Johannesburg,
City Power Johannesburg,
Sasol,
Transnet Soc Ltd,
Rand Water,
Find Sa Jobs,
Joburg Citypower,
Eskom Holdings Soc Ltd,
Prasa Group,
Johannesburg Water.
City Power's categories are Appliances, Electrical, and Electronics Manufacturing
