Civilla

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Civilla is a non-profit design studio dedicated to changing the way our public-serving institutions work. We believe that the best and fastest way to scale change in society is through our public-serving institutions. Our process is deeply rooted in human-centered design, an approach to service delivery that focuses on creating enduring solutions that fit peoples’ lives. By putting humans first, we help our partners deliver significant change and lasting impact in the institutions they lead. We’re researchers, designers, and strategists working shoulder-to-shoulder to foster change at scale. We wake up every day with the goal of positively impacting one billion people through institutions that are more compassionate, more effective, and less expensive to operate. Our work was recognized by Harvard Kennedy School as one of the Top Innovations in American Government. We were listed as one of the Top 25 Doers, Dreamers, and Drivers by GovTech Magazine. We received a global Core77 Design Award for Service Design and were honored by the Yerba Buena Center for the Arts (YBCA) as one of the Top Organizations Moving Society Forward.
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Michigan unemployment director leaving to run Detroit-based nonprofit - Crain's Detroit Business

Michigan unemployment director leaving to run Detroit-based nonprofit Crain's Detroit Business

Michigan Unemployment Insurance Agency director steps down to join Detroit nonprofit - Detroit Free Press

Michigan Unemployment Insurance Agency director steps down to join Detroit nonprofit Detroit Free Press

Civilla Carpenter Obituary August 19, 2022 - Shaw-Davis Funeral Homes & Cremation Services

Civilla Carpenter Obituary August 19, 2022 Shaw-Davis Funeral Homes & Cremation Services

Civilla Expands Michigan Benefits Application Project - GovTech

Civilla Expands Michigan Benefits Application Project GovTech

White Family Funeral Home - White Family Funeral Home

White Family Funeral Home White Family Funeral Home

A 1,000-question form stood between people and their safety net benefits. These advocates designed a better approach. - Gates Foundation

A 1,000-question form stood between people and their safety net benefits. These advocates designed a better approach. Gates Foundation

MI government removes bureaucratic mumbo jumbo from benefit renewal form - Bridge Michigan

MI government removes bureaucratic mumbo jumbo from benefit renewal form Bridge Michigan

State taking steps to simplify Medicaid application process - Jefferson City News Tribune

State taking steps to simplify Medicaid application process Jefferson City News Tribune

Team Civilla - GovTech

Team Civilla GovTech

Nick Civella, reputed leader of organized crime in Kansas... - upi.com

Nick Civella, reputed leader of organized crime in Kansas... upi.com

Human-Centric Design Is Still Evolving in Government - GovTech

Human-Centric Design Is Still Evolving in Government GovTech

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