ClairVista

ClairVista’s Live Expert virtual customer service system allows customers to instantly connect with a Live Agent with one click at video chat kiosks, or using their mobile phone or computer by scanning a QR code or clicking a widget on a webpage, a link in an email, or text. ClairVista’s video chat kiosks are purpose-built in the U.S. with best-in-class components, available in both freestanding and countertop models. With Live Expert, Agents can see the status of all customer and agent sessions, co-browse and view/control the kiosk screen, and access content and forms with one-click. Customers can complete forms, provide signatures, make payments, and have their ID verified. Backed by 16+ years of R&D and with 1,600 kiosks deployed, Live Expert is used by government services and B2C and B2B companies across a wide range of industries.