Client Heartbeat

Client Heartbeat is a customer survey tool that monitors customer satisfaction to intelligently identify how happy or unhappy your customers are. It works by sending automated customer surveys that collect feedback and intuitively displays it back to you on a simple dashboard. Use this feedback to identify unhappy customers and implement customer retention programs so you can retain more customers. Remember, on average it costs a company $234 for every lost customer. Client Heartbeat costs just $25/month. Client Heartbeats gives businesses more insight into which customers love you, like you and might be at risk, with intelligent analysis of their responses. It allows businesses to benchmark the customer feedback they receive against others in their industry. The business can then use this to better serve its customers by identifying the areas in which it underperforms, and get new business by marketing a clear unique selling proposition where it can prove it outperforms the competition. As the only customer feedback tool that trends responses, intelligently analyses data and benchmarks against others, Client Heartbeat makes it easy to identify and improve a businesses’s weaknesses and measure differentiation in the eyes of customers. For more information please visit our website: www.clientheartbeat.com