Clientelegence

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ClienTelegence, is a cutting-edge consumer intelligence platform that revolutionizes the way companies gain insight into real-time customer behavior and captures opportunities to identify and communicate to motivated buyers. No other platform provides this unique data set. ClienTelegence is a powerful AI-driven solution that analyzes contact center calls that are recorded and transcribed, our AI extracts keywords and relevant datapoints, all achieved without relying on Google’s limitations around browser cookies and unaffected by Apple’s iOS 14.5 Do Not Track capabilities. We prioritizes user privacy with an opt-in/opt-out feature and employs geofencing for enhanced control. It ensures data security by masking sensitive information and adheres to stringent state and federal guidelines, operating within the framework of SOC-II and HIPAA compliance rules. This innovative platform not only transforms call analytics but sets a new standard in responsible and ethical data handling.
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