Clientelis

Clientelis is a digital health company that builds AI-powered, multichannel solutions to help life sciences organizations engage healthcare professionals (HCPs), frontline health workers, and patients across diverse markets. We offer scalable tools for medical engagement, pharmacovigilance, post-marketing surveillance, market research, and patient support — designed to reduce cost per interaction, expand reach, and ensure regulatory compliance. Core Services Medical Engagement & Digital Reps Scalable outreach via AI voice, video, WhatsApp, SMS, email, and VoIP — for product education, remote detailing, and launch campaigns. Pharmacovigilance & Safety ICSR triage, intake, and reporting; literature monitoring; signal detection; and safety communications — aligned with local and global PV standards. Post-Marketing Surveillance & Phase IV Real-world evidence collection using mobile tools and distributed clinician networks across Africa for compliant data capture and reporting. Market Research & Advisory Rapid insights via concept tests, brand perception studies, KOL mapping, and HCP/patient surveys — supporting strategy and access planning. Patient & Access Programs Digital-first initiatives covering affordability, adherence, education, and remote screening — including vouchers, reminders, and follow-ups. Custom Digital Health Tools Bespoke mobile/web platforms for care delivery, education, and disease monitoring — built with offline-first capabilities and local context. We combine enterprise-grade technology with public health expertise to serve pharmaceutical companies, CROs, NGOs, and public-sector programs. Our multilingual team operates across francophone and anglophone Africa, delivering global reach with regional precision. Headquartered in Johannesburg and Dakar, Clientelis bridges commercial pharma engagement with tech-enabled public health outreach.