clixifix® (Part of SmartCraft)

clixifix®, part of SmartCraft, is one of the leading construction technology companies in the UK. We’re making customer care easier for house builders, contractors and Housing Associations. Struggling with your defects and repairs? Still using emails or phone to manage defects and repairs? Are you and your team too reliant on spreadsheets? Poor communication flow with your Sub-contractors? Incurring costs for defects and repairs that are not yours? No tools to measure KPI's, no reporting function? Introducing clixifix: Better Customer Care starts with better communication. clixifix brings all your conversations into one secure place. One Dashboard. Each reported defect and repair given a unique Ticket number. Nominate Contractors / Maintenance Teams. Assign Tasks. Agree defects and repairs Costs. Upload support Documents such as images of defects. Allow permission to all your users required: Other team members , Clients, new home-owners, sub-contractors... Powerful bespoke reports. 100% web-based, no software to download or install, no training required. You and your team will see the benefits in a matter of days. Forgot to close a ticket before you left the office? No problem, just sign in from home! Choose who receives notifications, they can keep up to date in real time with your clixifix activity via notifications on the go...*Providing you have an internet connection clixifix is available anywhere, be it on desktop, laptop or tablet. Sign up for a Free Trial today: No yearly contracts, leave whenever you want. You just pay for the last month, then you are free to go. Have a question? Need help getting your Free Trial started? Maybe you just want to say hello? Our office hours are 09:00-17:00 (UK). Our phone number is 0191 500 7924 Our office address for visitors: Unit S3 & S4, The Evolve Building, Cygnet Way, Rainton Bridge South Business Park, Houghton-le-Spring, Tyne and Wear, DH4 5QY. Use the ‘Contact Us’ form on our web-site to get in touch.