Cloud9 Business Analytics Ltd.

Cloud9 provides innovative, cost-effective and compliant CALL/SPEECH & SCREEN RECORDING and WORKFORCE OPTIMISATION, and a unique to the industry pay-per-hour HOSTED SPEECH & MULTICHANNEL ANALYTICS solution. Delivered in the cloud, on-premise or as a hybrid solution, we help organisations with contact centre and back-office environments achieve operational efficiencies via our Acquire-Analyse-Optimise™ approach. We were the world’s first company to bring to market a multi-tenanted, cloud-based call recording and archiving solution, which is both network and platform agnostic. With its unique software as a service (SaaS) approach to call and data capture, secure storage, and an “always available” archive, Cloud9 represents a paradigm shift in voice recording from expensive, inefficient, customer premises equipment (CPE) products to a cost-effective, highly efficient and fully-managed solution. For the first time ever voice recording is simplified to simply logging on and replaying calls irrespective of the size of your business.