We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines.
At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered.
Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely.
CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.
Company Details
- Employees
- 371
- Founded
- -
- Address
- London, Gb
- Phone
- +91-801-744-9207
- in****@****hub.com
- Industry
- Outsourcing And Offshoring Consulting
- Website
- cogenthub.com
- Keywords
- Inbound Services, BPO, Call Centre, Outbound Services, Lead Generation, Analytics, KPO, Appointment Setting, Customer Serivces, Helpdesk, IT Support, Tele-Marketing, Market Research, Order Processing, Data Entry, Human Resources, aviation, hospitality, travel, retail.
- HQ
- London
Cogenthub Questions
Cogenthub's helpline number is +91-801-744-9207
Cogenthub's website is cogenthub.com
Cogenthub's LinkedIn profile is https://uk.linkedin.com/company/cogenthub
Cogenthub has
371 employees.
View email and phone details for 371
employees at Cogenthub.
Cogenthub's industry is
Outsourcing and Offshoring Consulting
Cogenthub's top competitors are
Tp,
Codeclouds,
Unitel Contact Centres Ltd,
Cogenthubcx.ai,
Sunknowledge Services Inc.,
Marble Box,
Thatware®,
Startek,
Concentrix,
Infosync.
Cogenthub's support email address is info@cogenthub.com
Cogenthub's categories are Outsourcing and Offshoring Consulting
Cogenthub's founding year is 2016
