Harbinder Singh Ubhi
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Harbinder Singh Ubhi Email & Phone Number

Corporate Affairs Leader | Driving Innovation in Telecom, Travel, AI, Analytics, Aviation & Healthcare Support | Empowering Business Growth at Cogenthub at CogentHub
Location: Kolkata, West Bengal, India 6 work roles
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Current company
Role
Corporate Affairs Leader | Driving Innovation in Telecom, Travel, AI, Analytics, Aviation & Healthcare Support | Empowering Business Growth at Cogenthub
Location
Kolkata, West Bengal, India
Company size

Who is Harbinder Singh Ubhi? Overview

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Quick answer

Harbinder Singh Ubhi is listed as Corporate Affairs Leader | Driving Innovation in Telecom, Travel, AI, Analytics, Aviation & Healthcare Support | Empowering Business Growth at Cogenthub at CogentHub, a company with 50 employees, based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Harbinder Singh Ubhi.

Harbinder Singh Ubhi previously worked as Director Corporate Affairs at Cogenthub and Business Unit Head at Cogenthub.

Company email context

Email format at CogentHub

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CogentHub

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Profile bio

About Harbinder Singh Ubhi

Do you struggle with managing peak and non-peak customer service staffing? Are you looking for a reliable partner to help you with customer service short falls in staffing? Cogent Hub provides an outsourced customer service resource that enables our clients to manage their customer service tasks efficiently and in a cost-effective way.★★★ Why Cogent Hub? ★★★ Cogent Hub has a proven track record in providing outsourced customer service services. ► Reliable Partner: - we have a depth of experience in serving clients across diverse industries. ► Quick Deployment: - agile decision making for faster response to your requirements.► Measurable Results: - for all clients we have SLA in place to ensure you know we are meeting your standards► Avatar Platform: - cutting edge software which helps make our contact centre more compliant, secure, and efficient. (GDPR compliance?)► Price: - aggressive pricing framework to ensure a cost-effective service.★★★ Want to find out more? ★★★You can set up some time with me by clicking the link here.https://calendly.com/cogenthubConnect with Harbinder✉ harbinder@cogenthub.com► www.cogenthub.com

Listed skills include Business Analysis, Customer Satisfaction, Revenue Analysis, Defect Identification, and 9 others.

Current workplace

Harbinder Singh Ubhi's current company

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CogentHub
Cogenthub
Corporate Affairs Leader | Driving Innovation in Telecom, Travel, AI, Analytics, Aviation & Healthcare Support | Empowering Business Growth at Cogenthub
london, greater london, united kingdom
Website
Employees
50
AeroLeads page
6 roles

Harbinder Singh Ubhi work experience

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Director Corporate Affairs

Current
Sep 2023 - Present

Business Unit Head

Current

India

Jun 2020 - Present

Head - Quality, Training, Transition And Reporting

Cogenthub

London, United Kingdom

Jul 2016 - Jun 2020

Manager

Kolkata Area, India

Driving key parameters like Sales, CSAT, and FCRClient interaction for weekly, monthly and Quarterly reviewsDefect Analysis; Corrective Action Plan implementationDriving process compliance at site level. Conducting random audits to check for non-compliance. Ensuring that instances such as work avoidance, call avoidance, survey avoidance, customer.

Mar 2012 - May 2016

Assistant Manager

Aegis Bpo

Kolkata, West Bengal, India

Assistant Manager- Telecom Operations

Jun 2011 - Feb 2012

Team Lead

Kolkata Area, India

Responsible for managing a team of 18 comprising of front line Associates and Senior Associates and 2 Subject Matter Experts in providing technical support on Desktops products for Home and Home Office.Driving Key input Metrics that have an impact on Customer Satisfaction and Problem Resolution scoresMonitoring and analyzing team performance.Identifying.

Feb 2006 - May 2011
Team & coworkers

Colleagues at CogentHub

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FAQ

Frequently asked questions about Harbinder Singh Ubhi

Quick answers generated from the profile data available on this page.

What company does Harbinder Singh Ubhi work for?

Harbinder Singh Ubhi works for CogentHub.

What is Harbinder Singh Ubhi's role at CogentHub?

Harbinder Singh Ubhi is listed as Corporate Affairs Leader | Driving Innovation in Telecom, Travel, AI, Analytics, Aviation & Healthcare Support | Empowering Business Growth at Cogenthub at CogentHub.

Where is Harbinder Singh Ubhi based?

Harbinder Singh Ubhi is based in Kolkata, West Bengal, India while working with CogentHub.

What companies has Harbinder Singh Ubhi worked for?

Harbinder Singh Ubhi has worked for Cogenthub, Limtex Infotech Ltd, Aegis Bpo, and Wipro Bps.

Who are Harbinder Singh Ubhi's colleagues at CogentHub?

Harbinder Singh Ubhi's colleagues at CogentHub include Tasiur Rahaman, Dhritiman Biswas, Trisha Talukdar, Ayesha R., and Souvik Dutta.

How can I contact Harbinder Singh Ubhi?

You can use AeroLeads to view verified contact signals for Harbinder Singh Ubhi at CogentHub, including work email, phone, and LinkedIn data when available.

What skills is Harbinder Singh Ubhi known for?

Harbinder Singh Ubhi is listed with skills including Business Analysis, Customer Satisfaction, Revenue Analysis, Defect Identification, Defect Elimination, Root Cause Analysis, Pareto Analysis, and Team Management.

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