Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.
Built on the world’s leading Conversational AI platform, Cognigy.AI delivers next-gen customer service through solutions like Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. With dozens of pre-trained skills and Agentic AI capabilities, the platform seamlessly integrates into enterprise systems. By leveraging memory and context, Cognigy's AI Agents provide hyper-personalized interactions and strengthen customer relationships. Agentic AI also fosters collaboration between AI and human agents, giving them superpowers to deliver exceptional service.
Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their contact center. Cognigy's impressive worldwide customer portfolio includes Bosch, Nestlé, DHL, Lufthansa Group, Mercedes-Benz, and Toyota.
For more information and to book a demo visit: www.cognigy.com
We are hiring: https://careers.cognigy.com/
Visit our blog: https://www.cognigy.com/blog
Meet our customers: https://www.cognigy.com/customer-success-stories
https://www.cognigy.com/legal-notice/
Company Details
- Employees
- 290
- Founded
- -
- Address
- Speditionstraße 1, Düsseldorf,north Rhine-Westphalia 40221,germany
- Phone
- +49 (0) 211-54591991
- in****@****igy.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- cognigy.com
- Keywords
- natural language processing, Enterprise artificial intelligence, machine learning, multi channel AI, Enterprise Software, chatbot, process automation, automation, IVR, chat, live chat, agent handover, graphical flow editor, alexa, messenger, customer service, enterprise software, NLU, NLP, virtual assistants, artificial intelligence, customer experience, customer service automation, innovation, AI, conversational ai, digital transformation, omnichannel, multi-lingual, CX, virtual agent, Contact Center, Agent Assist, conversational ai platform.
- HQ
- Düsseldorf, North Rhine-Westphalia
Cognigy Questions
Cognigy's helpline number is +49 (0) 211-54591991
Cognigy's website is cognigy.com
Cognigy's LinkedIn profile is https://www.linkedin.com/company/cognigy
Cognigy has
290 employees.
View email and phone details for 290
employees at Cognigy.
Cognigy's industry is
Software Development
Cognigy's top competitors are
Planet,
Dn Capital,
Flatfile,
Docebo,
Parloa,
Constructor,
Nice,
Event Temple,
Ophelia,
Kore.ai.
Cognigy's support email address is info@cognigy.com
Cognigy's categories are Software Development
Cognigy's founding year is 2016
