Cognitive Laboratories is a CX research Lab, based in Berlin and working internationally.
The key to lovable products is in the mind of your customers. To inform innovation and ensure usability, we capture authentic sentiment along the entire customer journey. Our expert team researches your customers in real-life situations with the aid of sophisticated biometric testing equipment.
At Cognitive Laboratories, we’re committed to uncovering your customer’s needs and desires, enabling the development of products and services that delight.
We’re proud to support industry leaders like Deutsche Bank and Deutsche Telekom, as well as emerging startups like Horizn Studios.
What we do:
- design meaningful testing scenarios to address relevant goals
- conduct touchpoint usability evaluation of digital products
- carry out holistic customer research using contextual inquiry, customer interviews, and user diaries
- identify customer gain and pain points along the entire customer journey.
- synthesize research findings into customer journey visions.
How we do it:
- Lead by User Experience, User Interface Design, and Psychology experts.
- Using state-of-the-art biometric technology.
What sets us apart:
- A fully mobile testing lab, able to host international and ethnographic research
- Iterative design and seamless implementation of lab recommendations with the Tållbeard & ProtProt teams. (award-winning UX design agency and prototyping)
- A commitment to moving the needle on your KPIs.
Skills: Customer Experience, CX Research, Customer Journeys, Usability, UX Testing, Value Proposition Testing, Psychology, UX Psychology, Qualitative Interviews, Product Testing, UX Research, Touchpoint Usability, Research Design, Contextual Inquiry, Ethnographic Research, Biometric Testing, Mobile Research, International Research, User-Centered Design
Specialized Industry Expertise:
Financial & Banking, Telecommunications, Sports, OTT & Streaming Media
Company Details
- Employees
- 1
- Founded
- -
- Address
- Neue Schönhauserstr. 3-5, Berlin,berlin 10178,germany
- Industry
- Market Research
- NAICS
-
Marketing Research and Public Opinion Polling
- Website
- cognitivelaboratories.com
- Keywords
- Customer Experience, CX, Customer Research, User Testing, Usability, Market Research, Sports Industry, Telecommunications Industry, Financial Industry, UX Research, UX Testing, Product Testing, Value Proposition Testing, Biometrics, Psychology, Qualitative Interviews, Customer Journey, Benchmarking, Iteration, Test-Driven Development.
- HQ
- Berlin, Berlin
Cognitive Laboratories - Experience Research Questions
Cognitive Laboratories - Experience Research's website is cognitivelaboratories.com
Cognitive Laboratories - Experience Research's LinkedIn profile is https://de.linkedin.com/company/cognitive-laboratories
Cognitive Laboratories - Experience Research has
1 employees.
View email and phone details for 1
employees at Cognitive Laboratories - Experience Research.
Cognitive Laboratories - Experience Research's industry is
Market Research
Cognitive Laboratories - Experience Research's top competitors are
Cognitive Neuroscience Research Internship,
Akribion Therapeutics,
Portage Biotech Inc,
Tållbeard - Zielgerichtete Nutzer Experience,
Aplagon,
Tectonic Therapeutic, Inc.,
Blended By Sarah,
Cognition Lab,
Arivin Therapeutics,
Cognitive Labs.
Cognitive Laboratories - Experience Research's categories are Market Research
Cognitive Laboratories - Experience Research's founding year is 2018
