Hospitality Edge EU

Competitive Edge is a boutique consultancy firm focussed on SERVICE that gets inspired by excellence and innovation. We offer a wide variety of high quality services including business intelligence, restructuring, implementation of cultural management, concept development, customer service analysis, customer success strategy, creating and implementing operational supremacy standards, business transformation/ turnaround management, leadership/ management development, operational analysis, and research. We have done this for nearly 15 years and in over 10 markets on each continent. We orchestrated the successful rollout of new brands and global strategies for a range of clients including FMCG leaders, breweries, airlines, advertising/ digital agencies, hotels, casinos, start-ups, printhouses, digital publishers, and central Europe’s largest restaurant operator. We set our goals and plans according to our pillars of operation, ensuring clear and measurable results.