Complete Communication Solutions "CCS"

CCS provides outbound & inbound contact strategy and engagement solutions throughout the UK, EU, North America & Australasia. We offer a number of solutions which will help you contact your client base. Basic SMS Rich content SMS solutions WhatsApp Business SMS to PDF letters SMS to Web surveys Email Broadcasting Number validation - landline & mobile HLR checks. Omni Channel, conversational platform. client to agent. SMS, Live web chat, email, Whatsapp and other social media. AI Chatbot functionality. Queue management for multiple campaigns, ID&V function ahead of Chatbot responses and much more. We are ISO 270001 and Cyber Essentials accredited. We are G Cloud 12 accredited. 2019 CSA technology award WINNER - Customer Engagement Solution. 2021 - Credit Connect Technology Awards - WINNER - Artificial Intelligence solution. Credit Services Association (CSA) Member #9 out of 200 companies in the CCTA 'innovators' power list.