Comptra is a value- added outsourced and off- shore business solutions provider with current expertise in the specific areas of in contact/call center, business process outsourcing, and efficiency consultant services. Our core competencies are: (1) Inbound Call Center Services - using dedicated/shared resource model; providing customer care support, order taking, help desk, tech support, reservations, social media customer service, chat/email support, pre/post sales interactions, and blended call services. (2) Outbound Call Center Services - using dedicated resource model; providing lead generation, telemarketing, IC marketing, campaign management, market research/surveys, and up-selling products and services initiatives. (3) Business Process Outsourcing Services - using dedicated resource model; providing data management, website development, SEO, system maintenance support, legal service document management, accounting service support, and general to specialized administrative/technical support. (4) Consultant Services - providing process efficiency and cost mitigation opportunities for government agencies, medical, automotive, telecommunication, technology, energy, retail, and service industries.
Customer Relations Mgmt., Computer Telephony System, Skills Based Routing, Interactive Voice Response, Dynamic Call Blending, Automatic Call Distro System, Call/Agent Reporting, PaBX/Dialer Software, and Call Recording Capabilities. We provide high quality Customer Service, Best Practice Process Management, Various Cost Saving Propositions, Process Transparency and Integration, Cutting-Edge Communication and Data Management and Continuous Process Improvements.
Company Details
- Industry
- Information Technology & Services
- Website
- http://www.comptraglobal.com
Comptra Questions
Comptra's website is http://www.comptraglobal.com
Comptra's LinkedIn profile is https://www.linkedin.com/company/comptraglobal
Comptra's industry is
Information Technology & Services
Comptra's top competitors are
Ezee Tech Sol,
Biznuvo, Inc.,
Lio Discovery Services,
Innskill,
Pilani Group,
Cloudgen Systems Hyderabad,
Navipharm Pvt Ltd,
Mr Backup,
Gowdurbar Natural Products Pvt Ltd,
Volfac Energy.
Comptra's categories are Information Technology & Services
