Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.
Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers’ recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients’ customers and prospects.
Company Details
- Employees
- 61
- Founded
- -
- Address
- 555 North Point Center E, 4th Floor, Alpharetta,georgia 30022,united States
- Phone
- (866) 395-0988
- sa****@****ons.com
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- concentrasolutions.com
- Keywords
- Call Monitoring, Compliance Monitoring, Agent Coaching, Professional Services, Quality Monitoring, Risk Management, Mystery Calling, Actionable Business Intelligence, Analytics, Trend-Based Monitoring, Consulting Services, Surveys.
- HQ
- Alpharetta, Georgia
Concentra Solutions Questions
Concentra Solutions's helpline number is (866) 395-0988
Concentra Solutions's website is concentrasolutions.com
Concentra Solutions's LinkedIn profile is https://www.linkedin.com/company/concentra-solutions
Concentra Solutions has
61 employees.
View email and phone details for 61
employees at Concentra Solutions.
Concentra Solutions's industry is
Business Consulting and Services
Concentra Solutions's top competitors are
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Concentra Solutions's support email address is sales@concentrasolutions.com
Concentra Solutions's categories are Business Consulting and Services
Concentra Solutions's founding year is 1991
