Concierge CIO Partners

Midsize businesses owe their strength to their flexibility, to their responsiveness, and to empowered employees. We give them IT and infrastructure sovereignty to match through cloud and Open-Source technologies. IT Consulting: Empowering your teams to think bigger and act faster through technology reviews, road-mapping, and hands-on support at all stages of your digital transformation. Cloud Productivity: Microsoft 365 and/or Google Workspace setup and management for your mail, drives, calendars, and apps. On-Premises Infrastructure: Dedicated on-premises Hyperconverged Infrastructure (HCI) setup and management (virtualization, compute, storage, & networking in a single cluster). Migrations: Migration of mail, drives, and applications to the Cloud, from one Cloud platform to another, or back to HCI cluster. Security: Anti-Virus, firewall, Intrusion Detection, and DNS layer security. Servers and sites protection. Patch Management, Authentication & access rights management, 2FA. Drive & mail encryption. Ongoing education... Remote Work: Remote and secure access to corporate resources via VPN (network-based protection) or via Zero-Trust (for resources exposed to the Internet). Data Backup and Recovery: Automated, on-premises, on-premises-to-cloud, cloud-to-cloud, and cloud-to-local backups of documents, data, and disk images for PC's and servers. Compliance: Adaptation of IT processes to regulatory requirements to ensure that systems facilitate and enable adherence and reporting (HIPAA, PCI, ITAR/DFARS, GDPR...). VoIP: Setup and ongoing management of your Microsoft Teams Voice or Google Voice VoIP services (call queues, auto-attendants, voice mailboxes, etc.). Onsite and remote Support: Personalized onsite support and/or remote assistance via Remote Management and Monitoring system (self-hosted RMM). Proactive Monitoring: Detection, prevention, and resolution of potential systems, applications, and security issues.