ConnectSMART

We provide IT service providers a new way to view and understand data about productivity, while leveraging live feedback to capture and document those processes that are inefficient in order to repair and replace them. With ConnectSMART, staff can view their own productivity and take ownership and responsibility in making changes to improve. Over 1,200 MSP's and IT Service Providers trust ConnectSMART to gain accountability, efficiency, and profitability faster by making their entire data set actionable for the first time via a real time dashboard and KPI based platform that continually provides a live, complete feed of your company's health, efficiency, and delivery and aligns every employee to business success every day. ConnectSMART leverages first hand experience to enable MSP's and IT Service Providers to quickly cut through layers of siloed data across multiple management platforms and create a centralized dashboard that focuses every employee on the key metrics that drive the business so they can identify exceptions as they occur and make adjustments real time.