The Professional Body of the Contact Centre Industry in South Africa, the CCMG was formed in South Africa in October 2009, and is run by experienced Contact Centre professionals and experts who sit on the advisory board. The CCMG head office is based in Gauteng and Cape Town and operates on a national level throughout South Africa.
As the South African professional association for, and including, Contact Centre Managers and Supervisors, the CCMG is dedicated to providing a forum where organisations and individuals can interact, having a common goal of professional and business development, service excellence, and continuous improvement.
CCMG is dedicated to providing information on matters affecting contact centres, including amongst others: industry standards, best practices, product information, templates, tools, training and development, networking opportunities, events on current issues facing the industry, case studies, and award programmes.
CCMG members include executives and management professionals from organisations with inbound or outbound contact centres, outsourcers and users of teleservices, trainers, consultants, technology developers and suppliers, and service providers.
Company Details
- Employees
- 9
- Founded
- 2009
- Address
- Continuity Sa, 308 Kent Avenue,randburg,south Africa
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- ccm.org.za
- Keywords
- Professional Designations, Employer`s Association, Masterclasses, Conferences, Workshops, Membership, Contact Centre know-how, Technology, Leadership, Management, Operations.
- HQ
- Johannesburg, Gauteng
Contact Centre Management Group (Ccmg) Questions
Contact Centre Management Group (Ccmg)'s website is ccm.org.za
Contact Centre Management Group (Ccmg)'s LinkedIn profile is https://za.linkedin.com/company/contact-centre-management-group
Contact Centre Management Group (Ccmg) has
9 employees.
View email and phone details for 9
employees at Contact Centre Management Group (Ccmg).
Contact Centre Management Group (Ccmg)'s industry is
Telecommunications
Contact Centre Management Group (Ccmg)'s top competitors are
Flink Business Solutions,
Best Contact,
Merchants,
Templaris,
Communicate To Connect C2c,
Autom8 Consulting,
Custom Connect,
Call Management 24 By 7 Contact Centre,
Jmd Megapolis,
Customer Contact Panel.
Contact Centre Management Group (Ccmg)'s categories are Telecommunications
Contact Centre Management Group (Ccmg)'s founding year is 2009
