Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people.
We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry.
We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors.
We are pioneers in the contact centre industry with over 30 years experience in creating and managing contact centre operations around the world. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards.
We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors.
Visit our website at www.merchantscx.com
Company Details
- Employees
- 4.80K
- Founded
- -
- Address
- The Campus, Roland Garros, 57 Sloane Street,united Kingdom
- Phone
- +27 11 575 2000
- ma****@****s.co.za
- Industry
- Outsourcing And Offshoring Consulting
- Website
- merchants.co.za
- Keywords
- Business Process Outsourcing, Technology Capability Assessment, Knowledge Management, Quality Management, Contact Centre as a Service, Consulting Services, Contact Centre IT Outsourcing, Back Office BPO, Support Services.
- HQ
- Johannesburg, Bryanston, South Africa
Merchants Questions
Merchants's helpline number is +27 11 575 2000
Merchants's website is merchants.co.za
Merchants's LinkedIn profile is https://za.linkedin.com/company/merchantsdimensiondata
Merchants has
4.80K employees.
View email and phone details for 4.80K
employees at Merchants.
Merchants's industry is
Outsourcing and Offshoring Consulting
Merchants's top competitors are
Concentrix,
Nutun,
Dimension Data,
Capitec,
Iterum Connections | Bpo | Contact Center | Outsourcing,
Sigma Connected Group,
Discovery Limited,
Icontact Bpo,
Msa Outsourcing Solutions,
Dash Bpo.
Merchants's support email address is marketing@merchants.co.za
Merchants's categories are Outsourcing and Offshoring Consulting
Merchants's founding year is 1981
