Coral

Coral is an innovative event-driven orchestration framework that enables product teams to build unified desktops by seamlessly integrating contact centers, CRMs, and legacy applications. More than 110,000 desktops have been transformed into single-pane-of-glass workspaces in the largest contact centers worldwide. The platform offers a unique no-code, configuration-only solution for federating applications, customizing desktops, and building cross-application workflows, allowing employees to focus on delivering exceptional customer experiences. Coral’s Micro Frontends architecture empowers product teams to use their preferred development technologies and implement changes at business speed. Founded in 2011 by call center veterans with a passion for reducing the cognitive load on customer service employees, Coral remains unwavering in its dedication to this mission.