Custom Promotional Communications (CPC)

CPC helps businesses manage every aspect of the customer experience. Founded in 2002 and based in Los Angeles, CPC provides a full suite of outsourced customer contact services, including: staffed live chat, text/SMS messaging service (both automated and live “peer-to-peer” text messaging), traditional inbound/outbound live phone agents, social media coverage for businesses, enhanced toll-free/local phone numbers, automated notification calls (including personalized), AI/chat bots, customized IVR, surveys/market research and data analytics. For internal centers, we are currently providing award-winning AA-ISP internal assessment/analysis tools and Inside Sales Certification processes, a game-changing Financial Wellness/“Earned Wage Access” banking app for internal contact center employees and a state-of-the-art, cloud-based, omnichannel contact platform for contact centers. Contact us to see how we can improve your CX! 877-453-3700 | sales@cpcmedia.com | www.cpcmedia.com Los Angeles | Philadelphia | Washington DC