Crafted Words Consulting

I combine my wealth of experience in business, telecommunications, end-to-end operational governance and customer service, and instructional design experience into my writing, editing and proofreading, and blogging consultancy. With a BA degree in English and History, and after completing a number of professional training courses, I am proficient as a skilled and experienced business writer. My ITIL certification equips me to provide expertise in telecommunications service management and my instructional and learning design experience enhances my business and management writing. I am well-versed in ensuring adherence to best practices, have strong analytical skills, am resourceful and proactive, and am committed to working within budgets to the highest standards of excellence. My consultancy services include: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ◊ Business Writing- Proposals, Newsletters, Brochures, Social Media Content, Blog Posts ◊ Editing and Proofreading ◊ Content Writing- Websites, Blogs, Articles, LinkedIn Publishing ◊ Ghost Writing My clients include: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ◊ Corporates ◊ Entrepreneurs ◊ Telecoms Service Providers ◊ Financial Institutions ◊ Real Estate Agents ◊ Insurance Brokers ◊ NGO’s