CrisisAid

52% of customers hung up on a customer service call because they did not want to wait for an agent. CrisisAid provides AI solution to eliminate call wait time on helpline and customer care channels. CrisisAid offers multi-language support which enables the customer to speak in language of his/ her choice. Disaster Management Use-case : Calls to the emergency helplines will not be put in wait queues or dropped during disaster scenario. Every call help request can be logged and tracked by the disaster management teams to provide quicker help. Thus, accelerating the process of disaster management.