Spotler DACH | former CrossEngage

Spotler DACH (former CrossEngage) helps companies build long-lasting, valuable customer relationships. We do that with offering and delivering user-friendly software making sure your marketing communications with your target audience is hassle-free (ohne Ärger), always relevant and hyper personalised. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI. Of course, the platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of our customer prediction platform. With built-in audience management and customer journeys, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys. Spotler DACH delivers a wide range of Spotler marketing SaaS solutions, such as website personalisation and recommendations, pop-ups, e-mail newsletters and automations. Of course, all directly integrated into the customer data platform for a seamless experience for both our customers as their target audiences. A team of experts supports customers in realising a customer-centric approach from onboarding to growth to ensure the success of every one of our customers. To meet rising consumers’ privacy and legal expectations, Spotler DACH fulfills the highest security and privacy standards. The software vendor hosts all data in the European Union and works with renowned security and privacy experts. With 30 employees in Berlin and Hamburg, Spotler DACH serves industry-leading companies such as Deutsche Bahn, Peek & Cloppenburg, Porta and Shop Apotheke.