CrowdChat

Live messaging builds customer trust and loyalty through personal human interaction in the digital world which is often perceived as cold and impersonal. CrowdChat Manages your website's live chats & other online conversations so you don't have to. In addition to contributing positively to digital customer experience, we help turn your visitors into customers; More importantly, we orchestrate conversations in a way that enables your business to maximize sales by generating more leads, increase recurring revenue by building trusting relationships with your visitors and grow your brand’s equity by reducing the distance between you and your customers. Our service is compatible with all digital platforms which allows your team to process and follow through with leads efficiently. Our live messaging conversations humanize digital customer experience through goal-oriented conversations that help you obtain more leads and build meaningful relationships with your visitors. They provide you with direct insight into your customer’s mindset and an opportunity to make personal connections with them where they are most receptive. What our services include: - English and French live conversations - 24/7 conversational support and lead generation - Creation of knowledge base for your company - Strategic conversation mapping - Launch roadmap - Data collection and conversation outcome tracking - Monthly personalized reports - Access to conversation transcripts - Access to visitor chat satisfaction survey responses Live conversations hold incredible, albeit underestimated, potential to build trust and loyalty between brands and consumers through digital means. Don’t miss this opportunity!