Crystal Call is a multinational corporation that actively collaborates and outsources the complete contact center solutions (call centers). Thanks to the most up-to-date technology and a staff of trained professionals, we belong to Europe's elite in telemarketing and customer care services. Every year we successfully handle more than 450 projects and campaigns for clients from the whole of Europe.
We are a service provider of MULTILANGUAGE call center services in 24/7 operation. The main languages are Slovak, Czech, Hungarian, Romanian, English, German, French, Polish, Slovenian, Russian, etc.
We provide you fully most up-to-date contact center services 24/7:
• New customers acquisition, cold calls
• Telesales, cross-sell, and up-sell activities
• Debt recovery, credit collection
• Telephone market research and surveys
• Customer retention programs
• Appointment setting
• Mystery shopping
• Customer care and Order lines
• E-commerce support by call center means, invoicing and logistics included
• Audiotext services, Premium numbers, 0-800
• Call center technology lease and implementation
• B2B database rental, update, and creation
• CRM implementation
• Direct mailing, E-mailing, Fax-mailing, SMS marketing
• Back office activities
• Documents digitalization and archiving
• DM and Customer Care analyses and consulting
• Training process - communication skills, sale abilities
• Consulting
• IVR
Company Details
- Employees
- 71
- Founded
- -
- Address
- Hálkova 1/a, Bratislava,831 03,slovakia
- Phone
- 421-2-322 33 110
- sa****@****call.eu
- Industry
- Outsourcing And Offshoring Consulting
- Website
- crystalcall.eu
- Keywords
- New customers acqusition, Infolines and Ordering lines, CRM implementation, Customer retention programs, Appointment setting, Direct mailing, E-mailing, SMS marketing, Archiving and documents digitalization, Telemarketing, Customer Care, Telesales, Cross-Sale, Up-Sale.
- HQ
- Bratislava
Crystal Call, A.s. Questions
Crystal Call, A.S.'s helpline number is 421-2-322 33 110
Crystal Call, A.S.'s website is crystalcall.eu
Crystal Call, A.S.'s LinkedIn profile is https://sk.linkedin.com/company/crystal-call-a.s.
Crystal Call, A.S. has
71 employees.
View email and phone details for 71
employees at Crystal Call, A.S..
Crystal Call, A.S.'s industry is
Outsourcing and Offshoring Consulting
Crystal Call, A.S.'s top competitors are
Dawatech,
Crystel.co,
Extensya,
Riesenia,
Ditec, A.s.,
Crystal Call,
Webhelp,
Concentrix,
Csmena,
Wadi.com.
Crystal Call, A.S.'s support email address is sales@crystalcall.eu
Crystal Call, A.S.'s categories are Outsourcing and Offshoring Consulting
Crystal Call, A.S.'s founding year is 2004
