Cupola Teleservices is the UAE’s first and largest outsourced contact center services provider. Over 25 years ago, we set up the first outsourced contact center business in the region. The concept was so new that the idea had to be pitched to the authorities to get a business license.
Today, we provide contact center outsourcing across all communication channels (not just voice), including email, chat, WhatsApp, social media and other digital channels.
We also offer all of the value-added services around the contact center: technology, consulting, training and staffing. Our consulting includes implementing international and government quality standards such as the Global Star Rating System (7 Stars), Dubai Model for Government Services and ISO 18295.
Company Details
- Employees
- 603
- Founded
- 1998
- Address
- Dubai Outsource City, Dubai,united Arab Emirates
- Industry
- Outsourcing And Offshoring Consulting
- Website
- cupolagroup.com
- Keywords
- Contact Center Outsourcing, Contact Center Technology, Contact Center Consulting, Customer Experience Training.
- HQ
- Dubai
Cupola Teleservices (Cupola) Questions
Cupola Teleservices (Cupola)'s website is cupolagroup.com
Cupola Teleservices (Cupola)'s LinkedIn profile is https://ae.linkedin.com/company/cupola-teleservices
Cupola Teleservices (Cupola) has
603 employees.
View email and phone details for 603
employees at Cupola Teleservices (Cupola).
Cupola Teleservices (Cupola)'s industry is
Outsourcing and Offshoring Consulting
Cupola Teleservices (Cupola)'s top competitors are
Ibt: No. 1 Bpo Company In Middle East,
Tasc Outsourcing,
Tp,
Contactopia,
Baden Bpo & Software Llc,
Data Direct Group,
Innovations Global,
Tanfeeth,
Tafaseel Group Holding,
Pact Employment Services.
Cupola Teleservices (Cupola)'s categories are Outsourcing and Offshoring Consulting
Cupola Teleservices (Cupola)'s founding year is 1998
