Contact Center Compliance Solved.....
Customer Dynamics products are designed to meet Contact Center Compliance obligations. The products are cost effective, innovative and easy to use.
Customer Dynamics also delivers contact center solutions, and products that optimize the agent experience, drive business results, and increase your customer’s satisfaction.
Advanced List Management - Ready. Set. Dial. Designed specifically for NICE inContact customers who need more functionality and performance, OutReach scales dialing campaigns from thousands to millions of records effortlessly.
Compliance for TCPA Operations - Developed specifically for NICE inContact customers who need powerful and compliant functionality and performance, OutReach Select from Customer Dynamics is a high-performance, robust, easy-to-use, cloud-based solution that efficiently scales TCPA compliant dialing campaigns from thousands to millions of records.
Microsoft Dynamics Embedded Agent - CXone e2 Agent offers Voice, Chat, Email, SMS (text) and Work item Channels in the new Microsoft Dynamics 365 unified interface. A better customer experience begins with an optimized agent experience. Minimizing the number of windows needed to solve a customer problem improves contact center efficiency and decreases agent frustration.
Payments for PCI / DSS Compliance - Be compliant and increase revenues and cash flow while simplifying the customer payment process. Designed to streamline the payment process and improve agent closure efficiency while enhancing the customer experience.
Company Details
- Employees
- 22
- Founded
- -
- Address
- 668 E 12225 S,
- Phone
- 801-428-1200
- sa****@****ics.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- customerdynamics.com
- Keywords
- Microsoft Dynamics CRM, CRM Applications, Microsoft Office 365, Workflows, xRM, Dashboards, Salesforce Automation, Microsoft Sharepoint, Call Center, Omni Channel, Dynamics 365, inContact, NICE inContact, Unified Service Desk, contact center, TCPA Compliance, PCI Compliance, Payments, embedded agent, unified interface, NICE inContact, RingCentral, CXone, outbound, Personal Connections Dialer, digital enablement, PCI Compliance, FDCPA Compliance, TCPA Compliance, DNC Compliance, STIR/SHAKEN Compliance.
- HQ
- Draper, UT
Customer Dynamics Questions
Customer Dynamics's helpline number is 801-428-1200
Customer Dynamics's website is customerdynamics.com
Customer Dynamics's LinkedIn profile is https://www.linkedin.com/company/customer-dynamics
Customer Dynamics has
22 employees.
View email and phone details for 22
employees at Customer Dynamics.
Customer Dynamics's industry is
Software Development
Customer Dynamics's top competitors are
Optrua,
8x8,
Inflowcx,
Deltek,
Dayforce,
Navixus (Formerly Eventus Solutions Group),
Sa.global,
Microexcel Inc. (Acquired By New Era Technology In 2023),
Firstsource,
Cribl.
Customer Dynamics's support email address is sales@CustomerDynamics.com
Customer Dynamics's categories are Software Development
Customer Dynamics's founding year is 2004
