We help companies sell more through an enhanced customer experience.
We analyse, identify and clarify factors that influence the customer experience positively and negatively. Together we move the organization towards a better customer experience. Based on insights from different perspectives, needs from customers, industry and employees, we are developing your future customer service standard.
Our entire careers have been about trying to create a positive customer experience. We learned early that, without satisfied customers, very few companies can survive. Together we have over 20 years of experience in helping companies create better customer experiences and get satisfied customers. After working with major international retail chains in Spain, Germany, Sweden, Portugal, Poland and Russia, the answers have become easier and easier to find. It is not particularly difficult to create a really good customer experience, it´s only about knowing what the customer wants.
Customer Experience First knows how to create better customer experiences and how to build a working organization that can deliver what the customer actually wants, regardless of channel, product, customer or country.
Company Details
- Founded
- -
- Address
- Stockholm, Stockholm,16773 Bromma,sweden
- Industry
- Retail
- NAICS
-
Retail TradeMotor Vehicle and Parts DealersSporting Goods, Hobby, Musical Instrument, and Book StoresGeneral Merchandise StoresMiscellaneous Store RetailersNonstore RetailersProfessional and Commercial Equipment and Supplies Merchant WholesalersMiscellaneous Durable Goods Merchant WholesalersMiscellaneous Nondurable Goods Merchant WholesalersOther Motor Vehicle DealersAutomotive Parts, Accessories, and Tire StoresSporting Goods, Hobby, and Musical Instrument StoresDepartment StoresGeneral Merchandise Stores, including Warehouse Clubs and SupercentersOther Miscellaneous Store RetailersVending Machine OperatorsDirect Selling EstablishmentsRecreational Vehicle DealersMotorcycle, Boat, and Other Motor Vehicle DealersAutomotive Parts and Accessories StoresTire DealersSporting Goods StoresHobby, Toy, and Game StoresSewing, Needlework, and Piece Goods StoresPet and Pet Supplies StoresArt DealersManufactured (Mobile) Home DealersAll Other Miscellaneous Store RetailersFuel DealersOther Direct Selling EstablishmentsBoat DealersMotorcycle, ATV, and All Other Motor Vehicle DealersMusical Instrument and Supplies StoresWarehouse Clubs and SupercentersAll Other General Merchandise StoresTobacco StoresAll Other Miscellaneous Store Retailers (except Tobacco Stores)
- Website
- cxfirst.se
- Keywords
- Customer satisfaction, Customer service standard, Retail, Sales training, Improving sales processes, CEAL Customer Experience Awarness Level, Training, Workshops, Sales attendants, Customer experience, Sales management.
- HQ
- Stockholm , 16773
- Competitors
Customer Experience First Questions
Customer Experience First's website is cxfirst.se
Customer Experience First's LinkedIn profile is https://se.linkedin.com/company/customer-experience-first
Customer Experience First's industry is
Retail
Customer Experience First's categories are Retail
Customer Experience First's founding year is 2018
