Customer Experience Innovation trng and mentoring that focuses on delivering results for your organisation and customers.
Program designer and lead presenter: Dr Robert Dew
Robert is a leader in customer experience innovation, with over 15 years’ experience structuring companies for growth. He was a founder in Safe Places for Children. KLM Asia, Theiss, Seek.com, Super Retail Group, QSuper and CommSec have brought Rob in to help them innovate. He is the author of ‘Customer Experience Innovation: How to get a lasting market edge’.
Robert is a Doctor of Philosophy (Organisational Creativity) and has lectured MBA’s at 8 universities across Europe, Asia and Australia, including Queensland University of Technology and Bond University.
In an increasingly networked world, shared customer experiences (CX) are becoming more important than marketing push communications. Organisations that invest in successful Customer eXperience (CX) innovation stand out from the crowd.
There are three key competencies required to leverage superior CX for results – research, design and execution. This course provides you with the skills to excel in all three areas. The mentoring component is the difference that will super-charge your on the job performance.
Contact us for more information or to request a program.
Company Details
- Employees
- 3
- Founded
- -
- Address
- Brisbane, Queensland 4000, Au
- Industry
- Education Management
- Website
- cx.institute
- Keywords
- customer experience, customer experience innovation, cx, cx training, cx education, cx mentoring, customer experience training, customer experience education, customer experience mentoring.
- HQ
- Brisbane, Queensland
Customer Experience Institute Questions
Customer Experience Institute's website is cx.institute
Customer Experience Institute's LinkedIn profile is https://au.linkedin.com/company/customer-experience-institute
Customer Experience Institute has
3 employees.
View email and phone details for 3
employees at Customer Experience Institute.
Customer Experience Institute's industry is
Education Management
Customer Experience Institute's top competitors are
The Behavioural Architects,
Apex Global Learning,
Fibre King Pty Ltd,
Grand Challenges Canada,
Txp Talent,
Storyiq,
Customer Success Australia,
Behavioural Insight Pty Ltd,
The Customer Experience Company,
The Behavioural Science Collaborative.
Customer Experience Institute's categories are Education Management
Customer Experience Institute's founding year is 2019
