Customer Experience Italia has been working in consulting since 2013. The company offers its services to medium and big companies, when they need a strategic and organizational support to:
- Redesign organizations, form teams and drive complex projects, using PMO in collaboration with corporate managers;
- Increase potential market, with leads generation programs;
- Improve overall Sales and Customer Service performances' agents;
- Analyze and improve Customer Journey operating in the process changes, adoption of digital tools and maximizing touch points effectiveness.
The company collaborates with specialized consultants, expert in market approach and technological innovation. It owns contact centers network to offer outsourcing services, aimed to improve interactions between customers and company, to increase sales conversion, basket values, purchase frequency.
Company Details
- Employees
- 42
- Founded
- 2013
- Address
- Via Baldassarre Castiglioni, 3, Mantova,46100,italy
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- customerexperienceitalia.it
- Keywords
- Consulenza organizzativa, Innovazione sistemica, CRM, Change Management, Project Management, Process Analisys, Rightsizing e Modelli Organizzativi, Formazione manageriale, Multicanalità, Customer Experience, Customer Journey, Contact Center services, Marketing Planning, Leads generation, Profiling, Customer satisfaction, Indagini telefoniche, Digital marketing, Social selling, Social recruiting, Social Listening, ESG consulting, Digital Experience, Employee Experience, Tutoring.
- HQ
- Mantova
Customer Experience Italia S.p.a. Questions
Customer Experience Italia S.P.A.'s website is customerexperienceitalia.it
Customer Experience Italia S.P.A.'s LinkedIn profile is https://it.linkedin.com/company/customer-experience-italia-spa
Customer Experience Italia S.P.A. has
42 employees.
View email and phone details for 42
employees at Customer Experience Italia S.P.A..
Customer Experience Italia S.P.A.'s industry is
Business Consulting and Services
Customer Experience Italia S.P.A.'s top competitors are
Sinapto,
Bsmart Labs,
Customer Analytics Italia,
Teamsystem,
Cribis,
Rpvoice Quality Center,
Milanoedit Srl,
Trenitalia,
Social Cx,
Eicon.
Customer Experience Italia S.P.A.'s categories are Business Consulting and Services
Customer Experience Italia S.P.A.'s founding year is 2013
