Customer Service 101 is a division of Evans Consulting Group focused specifically on customer service training and development. We offer customized customer service training programs to meet your organizations specific needs. There are no “off the shelf” or “turn key” programs.
Depending on your needs, we offer both instructor led workshops at your site or develop programs for your team to deliver. In either case work with you to develop and implement a powerful program along with a leaders guide, participant workshops and power point presentation.
Our training and development group leader is Sherry Evans. Sherry is a certified call center expert who is also an accomplished facilitator who has developed training programs for call center management skills, leadership skills, first line supervisory skills and customer service skills. She is a recognized leader in the customer service community and is an accomplished speaker in the dynamites of the customer service delivery within organizations. Sherry will be with you every step of the way from the needs analysis to post assessment follow-up to ensure the success of the program.
Company Details
- Employees
- 92
- Founded
- -
- Address
- P.o. Box 4018, Alpharetta,ga 30323-4018,united States
- Industry
- Professional Training And Coaching
- NAICS
-
Business Schools and Computer and Management TrainingComputer TrainingProfessional and Management Development Training
- Website
- evansconsultinggroup.com
- Keywords
- Call Center/Support Consulting, Marketing, Customer Service Training Programs, Management Development, Coaching, Training Design and Development, Customer Touch Point Audits.
- HQ
- Alpharetta, GA
- Competitors
- N.E.W. Customer Service Companies, Inc, Customer Success Consulting, LLC, Customer Service & Call Center Verband Deutschland e. V. (CCV), CORPORATE CALL CENTER (Hiring Remote Customer Service Reps), Customer Service Innovation Conference 2024, The Success League, Customer Service Profiles (CSP), Customer Service, Customer Service Representative, Olijven Brandonly.
Customer Service 101 Questions
Customer Service 101's website is evansconsultinggroup.com
Customer Service 101's LinkedIn profile is https://www.linkedin.com/company/customer-service-101
Customer Service 101 has
92 employees.
View email and phone details for 92
employees at Customer Service 101.
Customer Service 101's industry is
Professional Training and Coaching
Customer Service 101's top competitors are
N.e.w. Customer Service Companies, Inc,
Customer Success Consulting, Llc,
Customer Service & Call Center Verband Deutschland E. V. (Ccv),
Corporate Call Center (Hiring Remote Customer Service Reps),
Customer Service Innovation Conference 2024,
The Success League,
Customer Service Profiles (Csp),
Customer Service,
Customer Service Representative,
Olijven Brandonly.
Customer Service 101's categories are Professional Training and Coaching
Customer Service 101's founding year is 1995
