Customer Service Lab

Customer Service Lab brings customer support to innovation. We help early-stage startups build their customer support groups from scratch, and we help growth-stage companies to strategically reinvent their support to match their rapid growth and demand. We work with early-stage and growth-stage startups throughout industries like Consumer Electronics, Home Automation, Online Community, On-Demand, Marketplaces, and Online Printing. Our approach is to customize our offering based on your stage of growth, and to work in phases so that you get what you need, when you need it, without having to make a commitment to a long-term project. We've worked with companies like Etsy, Tile, Revolv, Zoosk, Dropcam, Nextdoor, Zuli, Leap Motion, Drop, and many more to make excellent customer service a strategic advantage.